Privacy Policy
Effective Date: April 23, 2026
Website: yadeacambodia.com
At Yadea Cambodia, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
1. Information We Collect
To provide you with a seamless experience, we collect the following types of information:
- Phone Number: When you log in via mobile, we collect your number to verify your identity.
- Telegram: If you log in via Telegram, we receive your public profile information (name and profile picture) as permitted by Telegram’s settings.
- Gmail/Google Account: If you choose to log in via Google, we collect your email address, name, and profile picture to create and authenticate your account.
- Transaction Data: When you make a purchase using KHQR, we collect transaction details necessary to confirm your payment. This includes the transaction reference, amount, and date.
- Technical Data: We automatically collect information about your device, IP address, and how you interact with our website to improve performance and security.
2. How We Use Your Information
We use the collected data for the following purposes:
- To authenticate your access and manage your user account.
- To process payments and verify transactions made through the KHQR system.
- To provide customer support and respond to your inquiries.
- To comply with the National Bank of Cambodia (NBC) regulations regarding electronic payments and anti-money laundering (AML) requirements.
- To improve our website's functionality and user experience.
3. Payment Security (KHQR)
Your payments are processed securely via KHQR, the national standard for QR payments in Cambodia.
- We do not store your bank account numbers or PINs on our servers.
- Payment processing is handled by authorized financial institutions and the Bakong system.
- We only retain the digital "proof of payment" provided by the banking gateway to fulfill your order.
4. Data Sharing and Disclosure
We do not sell or rent your personal information. We may share your data only in the following circumstances:
- Service Providers: With trusted third parties who assist us in operating our website, processing payments (Banking partners), or conducting our business.
- Legal Requirements: If required by Cambodian law, or in response to valid requests by public authorities (e.g., National Bank of Cambodia).
- Safety: To protect the rights, property, or safety of Yadea Cambodia, our users, or others.
5. Your Rights
Under applicable data protection guidelines, you have the right to:
- Access the personal data we hold about you.
- Request the correction of inaccurate information.
- Request the deletion of your account and associated data (subject to legal record-keeping requirements for financial transactions).
6. Cookies
We use cookies to keep you logged in and to remember your preferences. You can manage cookie settings through your browser, but disabling them may affect the functionality of the login and checkout processes.
7. Security
We implement industry-standard security measures, including SSL encryption, to protect your data during transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."
9. Contact Us
If you have any questions regarding this Privacy Policy or your data, please contact us at:
- Phone Numbers: 010 761 313 / 088 676 1313 / 099 76 13 13
- Telegram/Social Media: @YADEACAMBODIA
- Website: yadeacambodia.com